Forms requesting pre-approval for classes developed by the PSAP for continuing education credits
Sample Continuing Telecommunicator Education (CTE) Credit Request [pdf 99k]
Sample Continuing Telecommunicator Education (CTE) Credit Approval [pdf 101k]
Continuing Education Courses pre-approved by OETS for Telecommunicator and EMD Updated April 2023
Non-Medical Guidecards
Suggested for PSAP Use
The Emergency Medical Guidecards used by the State of New Jersey are overseen by the State Department of Health. Other organizations have created guidecards and requested that they be added. But because they are not medical in nature and that there was no room in the rack holding the cards they were not included.
These cards can be of use to the PSAP and can be added to any police/fire procedures or to a set of guidecards created by the PSAP.
Active Shooter
Recommendations from the NJ Learn Active Shooter Class conducted by New Jersey Office of Homeland Security and Preparedness
Active Shooter Incident Management Checklist
NAED Active Assailant (Shooter) Protocol 136
How to use NAED Active Assailant (Shooter) Protocol 136
Utilities Safety Committee
These documents are available on NJ Learn Gas Training Program
Dispatcher Gas Emergency Guidecard
Dispatcher Overheated Boiler Guidecard
SOG Responding to Gas Emergency