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Emergency Services Communications Center
The goal of the Mercer County Emergency Services Communication Center (“MCESCC”) is to provide coordinated communications for the fire service community of Mercer County in the most effective and efficient manner possible. MCESCC serves every municipality within the county with the exception of the City of Trenton, which maintains its own dispatch center. MCESCC receives 9-1-1 calls and other requests for service and promptly dispatches appropriate emergency services resources. The Communication Center also provides operational support for the duration of the incident. The Center is located within the Dempster Fire Training Center and is staffed 24 hours a day, seven days a week, 365 days a year by 12 full-time dispatchers, three supervisors and the Chief of Communications. MCESCC staff is required to be certified as Basic Telecommunication Officers and Emergency Medical Dispatchers, and many are additionally certified in Fire Dispatch. MCESCC handles more than 17,000 calls for service every year.