The DCF Office of Advocacy assists the Department in its mission to ensure the safety, permanency and well-being of children and to support families by providing information, referral and advocacy services.
Constituents with inquiries, concerns or questions can reach the Office of Advocacy by calling a toll free number, 1-877-543-7864, Monday through Friday from 8:30 a.m. to 4:30 p.m. Constituents may also email us at firstname.lastname@example.org or click HERE and the Office of Advocacy will respond. Our goal is to enhance customer service by working directly with liaisons in each DCF Division and Office to ensure timely resolution of constituent issues and concerns.
The Office of Advocacy gathers feedback and identifies issues and trends to help DCF work in collaboration with its partner agencies to improve services to children and families. We do this through our interaction with the Office of Performance Management and Accountability, governmental leaders and agencies, partners, families and the community.
Order our brochure from the DCF Publications page HERE.