The Office of Performance Management and Accountability (OPMA) manages the Qualitative Review Process, which involves intensive week long county based reviews as required by the Modified Settlement Agreement and the Child and Family Services Review (CFSR), and is responsible for the federal CFSR process, including Program Improvement Plan development and monitoring.

OPMA also oversees the Child Death Review Team, which supports the Child Fatality and Near Fatality Review Board and its four Regional Review Teams, the Office of Information Technology and Reporting, Risk Management, Institutional Abuse Investigation Unit, and Child Care and Youth Residential Licensing.

The Qualitative Review (QR) process assesses system performance and identifies strengths and areas for improvements to support positive outcomes for children and families. Click on the below links for the 2010 report and an overview of the QR process.  

2010 Qualitative Review Pilot Final Report - February 2011

Overview of the New Jersey Qualitative Review


Commissioner's Final Update on C.G. Case - 7/15/11

Commissioner's Update on C.G. Case - 6/10/11