When parents register a child at a center, they must receive this Information to Parents flyer highlighting key information that must be made available, upon request, to parents about the center, including inspection and violation reports and a summary of any complaint made against the center.

DCF inspects centers every three years and conducts investigations anytime a complaint is made.  Inspection reports are available at the center for parents to review.  Click HERE to view the list of requirements DCF inspectors review.

Parents are encouraged to discuss with the center any questions or concerns they might have. Parents may also register a complaint with the OOL (877-667-9845) who will investigate.  Complaints can be made anonymously.  If there is a licensing complaint investigation, parents are entitled to review the OOL Complaint Investigation Summary Report, as well as any letters of enforcement or other actions taken against a center during its current licensing period.

Click HERE for additional information and frequently asked questions for consumers.

• Effective March 3, 2008, per Senate Bill 265, child care centers must periodically review the Department of Law and Public Safety, Division of Consumer Affairs list of unsafe children’s products.  The list is available at www.state.nj.us/lps/ca/recall/recalls.htm.
  
  
• Find out about the Hazardous Discharge Site Remediation Fund - Child Care Facility Grant Application HERE.
  
  
• Effective January 16, 2007, changes in licensing regulations regarding the physical plant of all child care centers were adopted.  The rule adoption can be found HERE.

If you have any questions regarding these regulations, please call the Office of Licensing at 1-877-667-9845.