Core Curriculum Content Standards

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NJ World Class Standards
Content Area: 21st-Century Life and Careers
9.4 Career and Technical Education
ContentArea 21st-Century Life and Careers
Standard 9.4 Career and Technical EducationAll students who complete a career and technical education program will acquire academic and technical skills for careers in emerging and established professions that lead to technical skill proficiency, credentials, certificates, licenses, and/or degrees. (For descriptions of the 16 career clusters, see the Career Clusters Table.)
Strand D. Business, Management & Administration Career Cluster
Pathway (6) Operations Management
By the end of grade Content Statement CPI# Cumulative Progress Indicator (CPI)
12
Systems:
  • Roles within teams, work units, departments, organizations, inter-organizational systems, and the larger environment impact business operations.

  • Key organizational systems impact organizational performance and the quality of products and services.

  • Understanding the global context of 21st-century industries and careers impacts business operations.
9.4.12.D.(6).1 Demonstrate knowledge of positive, ongoing customer relationship practices.                                                                                                                                                                                                                            
9.4.12.D.(6).2 Plan the use of financial resources.                                                                                                                                                                                                                            
9.4.12.D.(6).3 Plan and monitor day-to-day activities based upon maintaining and improving operational business functions.                                                                                                                                                                                                                            
Ethics and Legal Responsibilities: Legal responsibilities, professional ethics, and codes of conduct affect management practices, business performance, and regulatory compliance, as well as the confidence of customers, business partners, and investors.
9.4.12.D.(6).4 Demonstrate knowledge of laws and regulations affecting business operations and transactions to ensure compliance with industry requirements.                                                                                                                                                                                                                            
Technical Skills: Technical knowledge and skills play a role in all careers within the cluster and pathway.
9.4.12.D.(6).5 Demonstrate knowledge of inventory tracking technology to facilitate operational controls.