.Cover Letter
.Background Information
.Quality Matters
.Health Plan Choices
.Access and Service
.Staying Healthy
.Care for Kids
.Getting Better / Living with Illness (Part 1)
.Getting Better / Living with Illness (Part 2)
.Your Responsibilities
.Appeals and Complaints
.HMO and POS Plan Differences
.Getting More Information
.Sources of Information
.NJ Consumer Bill of Rights
.Return to Cover Page

1999 HMO Performance Report

Doctors and Medical Care
Are health plan members satisfied with their physicians and other providers?


Circles compare each health plan's score to the average for New Jersey health plans. Higher than average scores mean better performance. Bar graphs below show scores for each plan on these topics.

Performance Compared to the Average

  Higher. Score for plan is above the average score for New Jersey health plans.

  Average. Score for plan is neither higher nor lower than the average score for New Jersey health plans.

  Lower. Score for plan is below the average score for New Jersey health plans.

Doctors and Medical Care

Bar graphs showing scores for each plan on these topics:


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