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Applications will now be received for agencies wishing to provide Supports Coordination as a service under the Supports Program.

Prospective Support Coordination agencies should review the Revised Conflict Free Policy and submit, on agency letterhead, a letter of interest and the agency conflict free policy to the Supports Helpdesk (  for review prior to sending your application to Molina.  Please be aware, Support Coordination Supervisors cannot provide supervision to Support Coordinators that are related by blood or marriage.

Prospective Supports Coordination agencies should click the BECOME A PROVIDER link on the right side of this page to begin their application process. Supports Coordination can only be provided as a Medicaid provider (not through the Fiscal Intermediary).

Only applications to become approved to provide Supports Coordination will be received at this time. Please also note that the Supports Program Policy Manual is not available for review at this time; As a result, the Division is requesting that prior to completing the application process, any provider who is interested in providing Support Coordination and has not already done so, should review the April 15, 2013 webinar, which can be accessed here. 

Providers of other services may review the Medicaid application packet in preparation for application to provide other services under the Supports Program here; however, any applications for other services will be rejected until application acceptance is expanded to include those services.

We have also created a document of questions that came up as a result of the webinar that can be viewed here.

Keep checking back here for updates!

Supports Program Providers:
In October 2012, the New Jersey Department of Human Services (DHS) received approval from the federal Centers for Medicare and Medicaid Services (CMS) for the Comprehensive Medicaid Waver (CMW). One of the reforms included in the CMW is the development and implementation of a "Supports Program" which will provide federal matching funds for a package of support services for individuals living on their own or at home with their families.

The Supports Program, which will be implemented in a fee-for-service model, is going to provide an expanded service array, giving current New Jersey providers the opportunity to expand their services offered as well as allowing for new providers to offer services in New Jersey. The Division is committed to enhancing our provider network to ensure that Supports Program participants will have ready access to the services and supports they need.

For example, since all Supports Program participants will require monthly support coordination services, we will need an expanded pool of support coordinators to fill this need.

Ongoing collaboration with the developmental disabilities provider community will be essential to the success of the Supports Program. Your input is critical to ensuring that this program can be implemented effectively. To that end, we encourage you to stay engaged in the process as the Supports Program is rolled out. There will continue to be opportunities for input from providers.


As of October 1, 2013 Support Coordination Agencies can now request access to the iRecord.

For the initial Support Coordination Supervisor (SCS) request, the Supervisor will need to complete the request form, scan it and send it to Once received, DDD will provision the account and send out a username and temporary password to the SCS, as well as instructions on how to reset the initial temporary password. 

After the first account is set up for the SCS, the SCS user will then be able to log into the iRecord and request additional users within the application from the SCS Management screen.

Follow these instructions to change your password

Provider Information
Policy Manual  Contact List
Service Definitions Frequently Asked Questions (FAQs) 
Rates Fact Sheet 
Information Sessions  Revised Conflict Free Policy 
iRecord Request Form  Supports Program Definitions and Qualifications 
SC Guide to Unusual Incident Reporting   
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