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The Divisions’ Quality Management System provides the structure to collect, organize, analyze and report information to organizational entities and interested stakeholders. It  establishes a framework around which our quality activities may be enhanced to promote quality services and supports for individuals and their families. In addition, this system enables the Division to meet the requirements of the “Path to Progress” New Jerseys Olmstead  Plan, the Home and Community Based Services (HCBS) waiver assurances, the Center for Medicaid/Medicare Services (CMS) Quality Framework, and the Department of Justice settlement. The components of the system must evaluate, monitor and continually assure that individuals are healthy, safe, and enjoy a high quality of life.


Components of the Quality Management System (QMS)
The QMS (click to see chart) is comprised of two interdependent components; the Office of Quality Management and Planning (OQMP) and the Quality Management Steering Committee (QMSC).


Roles and Responsibilities
The OQMP is responsible to conduct key quality assurance activities which evaluate, monitor and assure that people receiving DDD services are healthy, happy and safe.  Through these activities data is collected, analyzed and put into report format to share with Division stakeholders.

The QMSC, a quality improvement committee comprised of individuals, family members, advocates, provider agencies and division representatives, is responsible to provide regular review and evaluation of the Division’s quality data and information and reports for the purpose of making recommendations to Division leadership.

The recommendations of the QMSC help guide the quality improvement activities of the OQMP. 

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