Business Use Cases

Activity Diagram

System Use Cases

BUC 01  Request Information and Triage by Claimant (see SUC 31)

BUC 01

SUC 01  View/Canceling Claim

BUC 02  Request Information and Triage by Employer (see SUC 31)

BUC 02

SUC 02  Adjudicate Non Monetary Determinations

BUC 03  Request Information and Triage by Other Parties (see SUC 31)

BUC 03

SUC 03  Payment Process

BUC 04  File for Claim (see SUC 04)

BUC 04

SUC 04  File for Claim

BUC 05  Calculate Monetary Determination (see SUC 05)

BUC 05

SUC 05  Calculate Monetary

BUC 06  Adjudicate Non Monetary Determinations (see SUC 02)

BUC 06

SUC 06  Processing Child Support Garnishments Requests

BUC 07  Certify for Payment (see SUC 07)

BUC 07

SUC 07  Certifying for Payment

BUC 08  Appeal to Appeal Tribunal (see SUC 08)

BUC 08

SUC 08  Files and Hears Appeals

BUC 09  Appeal to the Board of Review (see SUC 09)

BUC 09

SUC 09  Filing and Hearing Appeals to the Board of Review

BUC 10  Process Investigations (see SUC 10)

BUC 10

SUC 10  Processing Investigations

BUC 11  Track Overpayments and Process Collections (see SUC 11)

BUC 11

SUC 11  Processing Overpayments and Collections

BUC 12  Apply for Disability During Unemployment (see SUC 12)

BUC 12

SUC 12  Disability During Unemployment

BUC 13  Request Transfer of New Jersey Wages (see SUC 18)

BUC 13

SUC 13  Policy and Procedures

BUC 14  Implement Policy and Procedures (see SUC 13)

BUC 14

SUC 14  Claimant Manages Personal Profile

BUC 15  NJLWD Implements Financial Controls

BUC 15 (N/A)

SUC 15  Processing Information Received from Claimants

BUC 16  Implement Internal Controls (see SUC 17)

BUC 16

SUC 16  Processing Information Received from Employers

BUC 17  Implement External Controls (see SUC 17)

BUC 17

SUC 17  Implements External-Internal Controls

BUC 18  Garnish for Child Support (see SUC 06)

BUC 18

SUC 18  Request Transfer of New Jersey Wages

BUC 19  Process Duplicate Wage Assignment (see SUC 23)

BUC 19

SUC 19  Customer Survey

BUC 20  Manage Claimant Personal Profile (see SUC 14)

BUC 20

SUC 20  Requesting Information

BUC 21  Manage Employer Personal Profile (see SUC 30)

BUC 21

SUC 21  Tracking Workload

BUC 22  Provide Notice of Mass Layoff (see SUCs 22 & 22.1)

BUC 22

SUC 22  Process Mass Layoffs

BUC 23  Process Information Received from Other Agencies (see SUC 34)

BUC 23

SUC 22.1  Claimant Upload Tool

BUC 24  Process Information Received from Claimant (see SUC 15)

BUC 24

SUC 23  Receive Information Regarding Duplicate Wage Assignment

BUC 25  Process Information Received from Employers (see SUC 16)

BUC 25

SUC 24  Forms Generator

BUC 26  Process Payments (see SUC 03)

BUC 26

SUC 25  Rules Generator

GLOSSARY 

 

SUC 26  Web Chat

 

 

SUC 27  Document Imaging

 

 

SUC 28  Validating Data

 

 

SUC 29  Distribute Workload

 

 

SUC 30  Employer Manages Profile

 

 

SUC 31  Requesting Information/Triage

 

 

SUC 32  Documenting Action Taken

 

 

SUC 33  Scheduler

 

 

SUC 34  Processing Information Received from Others

 

 

SUC 35  Agent References

 

 

SUC 36  Creating Reports