Family Assistance Centers
Help with Legal Matters
Maintain a list of community resources to include child care referral, civilian agencies, groups, private organizations, and/or clergy to solve or assist with resolving problems. Assist with finding a local Family Readiness Group (FRG) to assist with family readiness and to support the family during the deployments.
Understanding Military Pay, how to read a Leave & Earnings Statement (LES), assistance with financial assistance and loan applications through the American Red Cross and other outside agencies and providing referrals for budgeting classes.
Information and Referral
Local and National Emergencies
Coordination with Rear Detachments of Deployments
Crisis ResolutionReferral and coordination for crisis counseling assistance through Chaplains, Military Family Life Consultants (MFLCs), and appropriate state and local human service agencies. Crisis may be personal, social, financial, emotional, or medical in nature.
Referral and coordination with the Judge Advocate General (JAG) office to assist with Power of Attorney, wills, Servicemembers Civil Relief Act (SCRA) and Employer Support of the Guard and Reserve (ESGR), and other legal matters pertaining to deployment.
Provide general information on insurance benefits, assist with TRICARE Medical and Dental applications, assist with finding local providers, and assist with challenging claim denials.
Information and assistance for eligible family members to obtain identification (ID) cards and enroll in the Defense Enrollment Eligibility Reporting System (DEERS).