And #77 Emergency Message
year millions of cellular telephone calls regarding roadside
emergencies and life-threatening accidents pour into New Jersey's
emergency call centers. The calls come in through the motorists
use of the 9-1-1 System, the #77 Aggressive Driver System,
and various other cellular hotlines that have been established.
It is very important to use the appropriate system to report
incidents you observe, so that the right priority is given
to your call and it is properly directed.
Generally, 9-1-1 should be used to report life-threatening
emergencies, such as motor vehicle accidents, disabled motor
vehicles, all suspected criminal activity, and other general
emergencies requiring immediate police or medical service
response. 9-1-1 calls are priority calls and services are
The #77 Aggressive Driver System should be used to report
aggressive or erratic driving that poses a risk to other motorists
on the roadway. While these calls are important, 9-1-1 calls
are prioritized over #77 calls as required by law. In #77
call response, police services are made aware of the report
and respond according to availability and proximity to the
incident, as well as, seriousness of the report. This system
should not be used to report 9-1-1 emergencies.
Callers are reminded that when using either system, current
wireless phone technology does not automatically provide calltakers
with the information they need to provide appropriate response
to the emergency. That's why it is important for all wireless
users to remember to provide calltakers with the exact location
of the incident (roadway, direction, milepost), type of emergency,
description of those involved(vehicle registration, make,
color), and a callback phone number.
As always, safety of the motorists is our first concern,
so if you need to use the above services when driving, please
pull over to a safe place, and then provide as much specific
information as possible. The more detailed information you
provide, the quicker we can help.
Thank you. Together, we can all help New Jersey's 9-1-1 &
#77 systems help you.