If after reviewing the above you believe you have a systemic problem to report, you may send the OTA an email at email@example.com. Include a detailed explanation and the affected tax type (Sales Tax, Income Tax, etc). The OTA will review your information to determine if it is a systemic problem and, if appropriate, will take action to provide relief.
You will not receive a response from the OTA unless we require additional information to assist with this problem.
If you are confronting an individual tax problem and have already tried to resolve your problem through normal Division channels, you may be eligible for assistance from the OTA. Please review the “Resolve a Specific Taxpayer Problem” page for more information. You may also contact the Division to obtain assistance, guidance, forms and publications.