Electronic Visit Verification (EVV)

Electronic Visit Verification (EVV), created in response to the 21^st Century Cures Act, is a system that electronically records and validates Medicaid-funded services provided fully or partially in the home. In New Jersey, EVV ensures the accuracy and legitimacy of these services through the use of electronic tools such as mobile applications, landline phones, or FOB devices. These tools capture essential details such as time, date, and location of caregiver visits, promoting transparency and reducing the risk of fraud. In alignment with regulations from the Centers for Medicare & Medicaid Services (CMS), EVV in New Jersey enhances accountability, safeguards against improper billing, and helps optimize the delivery of in-home services. Ultimately, EVV helps improve the quality and reliability of care for the people served.

New Jersey's contracted EVV vendor is HHAeXchange. For questions and issues related to HHAeXchange, contact the HHAeXchange New Jersey-specific support team at: NJSupport@hhaexchange.com or 866-245-8337.