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The Office of Performance Management and Accountability (OPMA) manages the Qualitative Review Process, which involves intensive week long county based reviews as required by the Modified Settlement Agreement and the Child and Family Services Review (CFSR), and is responsible for the federal CFSR process, including Program Improvement Plan development and monitoring.

OPMA also oversees the Child Death Review Team, which supports the 
Child Fatality and Near Fatality Review Board and its four Regional Review Teams, the Office of Information Technology and Reporting, Risk ManagementInstitutional Abuse Investigation Unit, and Child Care and Youth Residential Licensing.

Qualitative Review (QR)

The Qualitative Review (QR) process assesses system performance and identifies strengths and areas for improvements to support positive outcomes for children and families.

Qualitative Review Protocol and Instrument 2014 

2012 QR Overview 

Qualitative Review - 2012 Annual Report 

2011 QR Overview 

Qualitative Review - 2011 Annual Report 

2010 Qualitative Review Pilot Final Report - February 2011 

Overview of the New Jersey Qualitative Review 

DCF ChildStat

ChildStat, a process of self-assessment and diagnosis by area offices, was developed and rolled out in September 2010.  The OPMA provides data which is used to identify trends and patterns and is utilized by local leadership to identify strengths, areas of need and to fully understand the functioning of troubled practice areas.  Using this case conferencing model is seen as an opportunity to look carefully at practice, policy and procedure from a systems perspective.  It helps identify specifically what steps can be taken to enhance practice with the case presented and help identify themes statewide.

Click here for more information on ChildStat.

Special Reports

Review of Services for Older Youth Exiting Care - October 2013 

NJ Child Protective Services Investigative Practice 2013 Assessment

New Jersey State Central Registry 2011 Assessment

Commissioner's Update on T.M. Case - 2/7/12

Commissioner's Final Update on C.G. Case - 7/15/11

Commissioner's Update on C.G. Case - 6/10/11