Support Coordinator Information
Support Coordination is a Division-funded service that assists individuals in gaining access to needed program and State plan services, as well as needed medical, social, educational and other services.
Subscribe to the Support Coordination Listserv
Support Coordination Update Webinars
Support Coordination Agency Update Webinars occur the second Thursday of the second month of each quarter from 1:00 pm - 2:00 pm.
Thursday, May 9, 2024, at 1:00 pm: Register for May 9 Webinar
Thursday, August 8, 2024, at 1:00 pm: Register for August 8 Webinar
Thursday, November 7, 2024, at 1:00 pm: Register for November 7 Webinar
Support Coordination Trainings
May 2024
DDD Trainings for Support Coordinators: May 2024
College of Direct Support Trainings for Support Coordinators: May 2024
April 2024
DDD Trainings for Support Coordinators: April 2024
College of Direct Support Trainings for Support Coordinators: April 2024
Ongoing Through The Boggs Center
Support Coordinators are reminded that additional trainings are available through The Boggs Center. To see training topics and dates, and to register, go to The Boggs Center’s Online Registration System.
Past Support Coordination Update Webinars
2024
February 2024 Slide Deck | February 2024 Recording
2023
December 2023 Slide Deck | December 2023 Recording
October 2023 Slide Deck | October 2023 Recording
August 2023 Slide Deck | August 2023 Recording
June 2023 Slide Deck | June 2023 Recording
April 2023 Slide Deck | April 2023 Recording
February 2023 Slide Deck | February 2023 Recording
2022
Past Support Coordination Trainings
Official Site of The State of New Jersey
Division of Developmental Disabilities
Office of Education on Self-Directed Services
The Office of Education on Self-Directed Services provides education and training for people with intellectual and/or developmental disabilities (IDD) receiving services, their families, advocates and support coordinators, as well as community partners and other stakeholders. We do not replace a person's Support Coordinator in planning, but rather serve as an additional support to help people understand how self-directed services can work.
For information about DDD's two self-directed service models, Vendor Fiscal/Employer Agent, administered by PPL, and Agency with Choice, administered by Easterseals NJ, visit Self-Directed Services/Self-Direction.
Family Networking Sessions
The Office of Education on Self-Directed Services hosts networking sessions for people and families who are, or are interested in, self-directing some or all their DDD-funded services.
Spring 2024 Family Networking Sessions (April–June)
View/download Family Networking Sessions Spring 2024 (PDF)
Peer-to-Peer Networking Sessions
Hosted by the Office of Education on Self-Directed Services, Peer-to-Peer Networking Sessions are an opportunity for adults with intellectual and/or developmental disabilities (IDD) who are self-directing some or all their DDD-funded services to meet their peers, share resources and discuss their experiences with self-direction.
Adults with IDD who are self-directing or are interested in learning more about self-direction are welcome to attend.
Next Virtual Peer-to-Peer Networking Session
Education and Resources
Self-Direction Webinar Series
Introduction to Self-Directed Services
Boggs Center Publications
Understanding Self-Directed Services in New Jersey and the Role of the Supports Broker
Technical Assistance and Education
The Office is available to provide technical assistance and education, including:
- Guidance and tools on the benefits and responsibilities of self-direction.
- Facilitation of networking meetings with individuals, families, self-advocates and providers.
- Technical assistance for agencies providing or interested in providing Supports Brokerage services, as well as for people and families interested in using the service.
To request technical assistance or education, email DDD.OESDS@dhs.nj.gov.
National Center of Advancing Person-Centered Practices and Systems (NCAPPS) Self-Directed Learning Collaborative
New Jersey’s Membership in NCAPPS Self-Direction Learning Collaborative
New Jersey is a proud member of the National Center on Advancing Person-Centered Practices and Systems (NCAPPS) Self-Direction Learning Collaborative.
NCAPPS is an initiative from the Administration for Community Living and the Centers for Medicare & Medicaid Services that helps States, Tribes, and Territories implement person-centered thinking, planning, and practice in line with U.S. Department of Health and Human Services policy.
New Jersey is one of 23 teams that were accepted into the NCAPPS Self-Direction Learning Collaborative (SDLC). The SDLC brings together teams from 16 states to engage in peer-to-peer learning. The teams collaborate to learn about, test, and implement specific systems change efforts focused on the global aim of enhancing the availability, quality, and access to self-direction. They are guided by best practices and structured to promote and accelerate local efforts.
Current Goals & Priorities
Each state team has chosen one or more focus areas to pursue. New Jersey’s specific goals include:
- Permanently weaving the principles and practice of Self-Direction into New Jersey’s service delivery system;
- Promoting the incorporation of Person-Centered Practices into all facets of our work;
- Providing ongoing education and networking opportunities for individuals and families who are Self-Directing some or all of their services;
- Recognizing the valuable insights of people utilizing services and create opportunities to both amplify the voices of self-advocates and incorporate the lessons, goals, and needs of those with lived experiences into our collective work;
- Developing and disseminating accessible, plain language resources on Self-Direction for people using services, family members, and professionals to learn about its benefits and how it works;
- Engaging in ongoing cultural competency skill building to ensure that we are participating ethically, equitably, and effectively in personal and professional intercultural settings
New Jersey’s SDLC Stakeholders & Member Organizations
Self-Advocates
Family members of people with I/DD
The Boggs Center on Developmental Disabilities
Community of Practice for Supporting Families
Since 2019, New Jersey has been a fully participating state member of The Community of Practice for Supporting Families and was the 19th state to be accepted to participate.
The Community of Practice for Supporting Families exists to enhance and drive policy, practice, and system transformation to support people with intellectual and developmental disabilities (IDD) within the context of their families and communities.
Member states are committed to developing systems of support for families throughout the lifespan. In addition to receiving technical assistance, products, and opportunities for shared learning, member states are supported by a National Team to integrate innovative practices into existing and ongoing state systems change efforts. As an active state member in The Community of Practice, New Jersey strives to enhance best practices for supporting families and encouraging people with I/DD to live their best lives in their communities through utilization of Charting the LifeCourse Tools.
Goals and Priorities
New Jersey’s goals for participation in the National Community of Practice center on people with disabilities and families being fully empowered to communicate their vision for a good life. We also challenge professionals and systems to ask questions, listen, and act on strategies to help people achieve personally meaningful outcomes.
Since joining the CoP, New Jersey’s team has been successful in achieving goals in several key Focus Areas, including:
- Laying the foundation for strong agency partnerships;
- Using accessible, person-centered tools to shift the mindset about how supports are or can be utilized;
- Launching an introduction to Charting the LifeCourse Tools and Community of Practice for Supporting Families principles to all Regional Family Support Planning Councils statewide;
- Integrating Charting the LifeCourse principles across the system and focusing on cross-system communication;
- Establishing a Stakeholder Workgroup and Action Group for CoP activities.
Community of Practice for Bridging Aging and Disability
The National Association of Councils on Developmental Disabilities (NACDD) was awarded a five-year grant for a national Community of Practice (CoP) focused on improving aging services for individuals with intellectual and developmental disabilities (ID/DD), as well as their aging families. New Jersey is one of 15 states participating in the Bridging Aging and Disability Community of Practice.
Statewide Partners
Download the Aging and Disability State Alliance Team (SAT) Directory
Mercedes Witowsky: mercedes.witowsky@njcdd.org
Statewide and Regional Family Support Planning Councils, People First, Partners in Policymaking, advocate for issues that affect people with IDD in their communities.
Patricia Brennan: patricia.brennan@dhs.nj.gov
Supports and services for people with IDD aged 21 andolder, education on self-directed services, waiting list, special projects, Community of Practice for Supporting Families.
- New Jersey Division on Aging Services: Statewide through County Offices
Andrea Mancini: andrea.mancini@dhs.nj.gov
Administration of a number of federal and state-funded home and community-based programs that make it easier for older adults to stay healthy and live independently as long as possible, and to support their caregivers. Oversight of county offices on aging and other contracted providers that locally offer these services. DoAS also administers programs to help pay Medicare premiums, prescription costs, and other living expenses.
Support Coordination Documents and Forms
Guidance and Tools
- Avoiding Service Gaps
- Claiming for Support Coordination Services for Individuals Enrolled in SP or CCP-FFS
- Electronic Signature (E-Signature) Use in iRecord
- Electronic Signature (E-Signature) Frequently Asked Questions
- Email Validation Process: SC Training (11/28/2018)
- Entering Supported Employment–Individual Employment Support Services Into the ISP
- EVV Checkbox Quick Reference Guide
- EVV Checkbox Communication to Support Coordination Agencies
- EVV Guidance for Support Coordination Agencies
- Communication Protocol
- Community Care Program (CCP) Frequently Asked Questions
- Directory of DDD Helpdesks
- Guidance on Waiver Program Transitions
- Independent Living Discussion Tool
- ISP Plan Reviews: Guidance for SCAs (11-03-2023)
- Quick Reference Guide to Mandated Trainings for SDEs
- Support Coordination Agency Evaluation Guidebook (2023)
- Support Coordination Agency Policies & Procedures Guidebook
- Seeking Out Support (SOS) Form Now available in iRecord!
- Tips for Preparing an ICM Referral
- Transitioning Individuals from Institutional Settings
- Transportation Services in Fee for Service
- ISP Signature Page Frequently Asked Questions
Guardianship
- Request for Guardianship Recommendation
- Bureau of Guardianship Services (BGS) Referral Form
- Family Information Sheet
- Bureau of Guardianship Services Referral Form Work Instructions
Incident Reporting
Plan Development and Monitoring
- Addressing Enhanced Needs Form
- Continuation of Prevocational Training Justification
- DDD Mental Health Pre-Screening Checklist
- DVRS Referral Guidelines
- Employment Determination Form – (F3)
- Employment Non-Referral Form to DVRS or CBVI – (F6)
- Employment Forms Instruction Guide – F3 & F6
- HIPAA Form Approved for Use by SC Agencies
- ISP Review Checklist for Support Coordination Supervisors
- ISP Revision and Notification Form
- ISP Worksheet for Day Habilitation Providers
- ISP Worksheet for Residential Providers
- Medicaid Eligibility Troubleshooting Form
- Participant Enrollment Agreement-English
- Participant Enrollment Agreement-Spanish
- Participant Rights and Responsibilities-English Now embedded in the ISP!
- Participant Rights and Responsibilities-Spanish
- Support Coordinator Face to Face Visit Declination Form
- Support Coordinator Monitoring Tool – Monthly
- Support Coordinator Monitoring Tool - Quarterly and Annual
- Support Coordinator Monitoring Tool – Work Instructions
Request Forms
- AT/EM Evaluation Request Form
- AT/EM/VM Purchase Request Form
- Community Care Program Waiting List Request Form
- Community Transitions Unit Case Transfer Form
- Early Retirement Request
- Enhanced Reasonable and Customary Wage Request
- Goods and Services Request Form Instructions
- Goods and Services Request Form
- Human Rights Committee Referral Form
- ICD-10 Diagnosis Change Request Form
- ICF/ID Referral Form
- Individual Supports Request Form
- Intensive Case Management (ICM) Referral
- Retroactive Change Request Process
- Retroactive Change Request
- Single Passenger Rate Transportation Request Form
- Supported Employment Funding Request
- Voluntary Discharge from DDD Services
DDD Resource Team Consultation Request Forms
- Board Certified Behavior Analyst (BCBA) Consultation Form
- Registered Nurse (RN) Consultation Form
- Speech Language Pathology (SLP) Consultation Form
Residential Placement Forms
Apply to Become a Support Coordination Agency
To become a Division-approved Support Coordination Agency, a provider must complete and submit the Combined Application to Become a Medicaid/DDD Approved Provider (Combined Application) found on the Provider Portal page of the Division's website.
Prior to submitting the Combined Application, agencies interested in providing Division-funded Support Coordination services must
- Review the Division's revised Conflict-Free Policy (Revised 1/2022)
- Review the Support Coordinator's Guide to Unusual Incident Reporting
- Submit an Agency Letter of Interest and an Agency Conflict-Free Policy (both on agency letterhead ) to the Provider Helpdesk: DDD.ProviderHelpdesk@dhs.nj.gov
iRecord Access
Support Coordination Agencies approved to provide Support Coordination services can request access to the iRecord. For the initial request for iRecord access, the Support Coordination Supervisor must complete the iRecord Request Form, scan it, and email it to DDD.ITREQUESTS@dhs.state.nj.us. A username and temporary password will be sent to the Support Coordination Supervisor, including instructions on re-setting the initial temporary password.
After the initial account is set up, the Support Coordination Supervisor can log into the iRecord and request additional users.