Do I have to be a Medicaid/NJ FamilyCare (NJFC) member to use the provider directory feature of MyNJFCHealthData?
The Fee-For-Service (FFS) provider directory which can be viewed using a 3rd party app is available to the general public. You do not have to be a Medicaid/NJFC member to access the directory.
Does MyNJFCHealthData recommend apps that connect to the solution?
Medicaid/NJ FamilyCare does not manage or endorse any of the 3rd party applications or their security, privacy, consent, or data sharing policies. The company offering the application is solely responsible for its application’s operation and for any representations about the application or its operation. We strongly advise you to read the application’s privacy policy and terms and conditions/terms of use to learn more about how the application uses, shares and protects your health information.
At the present time, Care Convene is the only app that has registered and tested to work with MyNJFCHealthData. Care Convene is available from Apple’s iOS App Store and Google Play. As more applications test and confirm to work with MyNJFCHealthData we will update this page to inform you of other applications that you may choose from.
As each third party app design is unique, we cannot provide specific details on how to connect to MyNJFCHealthData. We suggest that you check within the Settings icon for External Connections Setup or locate the External Connections icon / section of the Home screen.
How do I choose an app to access MyNJFCHealthData?
Review the App Store details such as last release date, user reviews, app permissions, and the third- party app’s Terms of Service and Privacy Policy for the app you wish to use. We encourage you to take these suggestions into consideration when choosing an app.
- The app has user reviews that are favorable and current. If the last user review is more than a year old, check the last release date as the developer may be ending support of that app.
- The app does not ask for permission to access to your camera, your text messages, your contacts or other features that make you uncomfortable.
- The app may ask to store your health information on your device or in the cloud. If it is stored it may be vulnerable to unauthorized access.
- The app may ask you to consent to collect or sell your health information or device information for marketing and/or research purposes.
- The app provides a printable version or allows you to receive an email of their Privacy Policy and Terms of Use.
- The App Store provides a link to the developer’s website and the link takes you to their website.
The FTC provides information about mobile app privacy and security here: https://www.consumer.ftc.gov/articles/0018-understanding-mobile-apps
Does the provider directory require me to login like a health plan’s web portal?
A login is not required to access the FFS Provider Directory but your chosen healthcare app may have a separate login requirement.
What types of providers will I be able to find in the directory?
You will be able to find Fee-for-Service primary care or family practice physicians, specialists, dentists, pharmacies, transportation services, emergency care services such as urgent care centers, and hospitals.
If you are unable to locate a provider in our directory, please call the provider to confirm participation in the Fee-For Service Program . They may be participating with the NJ FamilyCare Program in accordance with the 21st Century Cures Act (Section 1932(d) of the Social Security Act (42 U.S.C. 1396u-2(d)), as amended by subsection (a)(2))) and the provider may have opted not to participate in the Fee-For-Service program.
Is the provider directory searchable?
Depending on your chosen healthcare app, you may be able to search by name, provider type, group or hospital affiliation, zip code, street address and be able to add filters such as “languages spoken” and “accepting new patients” indicator. Some apps may let you filter based on distance from your current location or from a specific zip code.
