Reliability & Security
The Division of Reliability and Security is responsible for implementing ongoing strategies for utility disaster preparedness, reliability and infrastructure security in conjunction with the State's domestic preparedness and security efforts. The Division manages BPU's response to disasters, emergency or major disruptions by the comprehensive coordination of utility remediation and recovery actions. The Division also manages two major infrastructure Safety Programs: Underground Facilities Protection Act and Pipeline Safety Program.
Underground Facilities Protection
The Underground Facility Protection Act or One Call Law, requires excavators to participate in a comprehensive damage prevention program by calling a toll free number (811) three days prior to excavation. All companies that have underground facilities are then required to identify those facilities to prevent damage.
Bureau of One Call
Contact Information for Office of One Call & Meter Tests
The Pipeline Safety Program monitors and inspects interstate gas pipelines for compliance with federal and state regulations. The Division also conducts investigations and coordinates the continuing education of stakeholders, facility operators and excavators.Contact Information for Pipeline Safety Program Manager