Community Help

NJ FamilyCare/Medicaid needs your help. Providers, community organizations, and community ambassadors each play important parts in this process.

How can people help as community ambassadors for NJ FamilyCare?

Spread the word: Through word-of-mouth and peer-to-peer sharing, community ambassadors can reach members. Community ambassadors can be NJ FamilyCare members, employees of community organizations, neighbors who want to keep their communities covered, or anyone in between. The Stay Covered NJ Toolkit has materials to download and share in English, Spanish, and 19 other languages. The posters can be printed or posted online. These messages direct NJ FamilyCare members to call 1-800-701-0710 (TTY: 711) to update their contact information and look for mail related to NJ FamilyCare. As a trusted community member or organization, you can share this information to help keep NJ FamilyCare members insured year-round.

How can providers help?

Healthcare providers have a special role as a trusted source of health information. There is no better time to discuss the importance of remaining insured, healthy, and safe than when a patient receives medical care. Each day, staff have the opportunity to remind patients about renewal of their NJ FamilyCare/Medicaid coverage.

Please talk to patients about updating their contact information with NJ FamilyCare and responding promptly to our mail. When a patient with NJ FamilyCare coverage reports a new address to your office, please tell them to call 1-800-701-0710 (TTY: 711) to update their address with NJ FamilyCare too.

To help us get the word out, you can visit our StayCoveredNJ website right now. There, you’ll find printable materials, including posters in 21 languages and Frequently Asked Questions. Please post materials in a spot that is visible to the people we mutually serve – reception desks and waiting areas are ideal locations. You can also email us at to ask for a print run of posters – we’re happy to provide them.


How do I keep up with information related to the unwinding?

Check this page frequently. It will be updated if there is new information.

Read our Frequently Asked Questions (FAQs) page for members and providers/community organizations. The FAQs will be updated as new topics come up.

Unwinding Process - Call to update your address Call to update your address, and get ready to receive a renewal packet.