Official Site of The State of New JerseyOnce you have health insurance, you will want to learn more about what your healthcare plan covers. This page contains information on how to find out what is included in your health insurance plan, and how to contact your health insurance carrier.
If you do not have health insurance and would like to sign up, please visit our article on Getting Health Insurance.
Marketplace Plans
If you are already enrolled in a marketplace health insurance plan and have questions about using your coverage, you can find answers to basic questions at Get Covered NJ’s FAQ page.
For specific questions about your health insurance plan and benefits, you will need to contact your insurance company directly.
NJ FamilyCare (Medicaid)
If you have questions about your NJ FamilyCare (Medicaid) benefits, call your County Medical Assistance Customer Centers (MACC):
- Atlantic / Burlington / Camden/ Cape May / Cumberland / Gloucester / Mercer / Salem Counties: (856) 209-0520
- Bergen / Passaic / Morris / Sussex / Warren Counties: (862) 338-9890
- Essex / Hudson County: (862) 682-4430
- Monmouth / Ocean / Middlesex / Hunterdon / Somerset / Union Counties: (908) 430- 0231
For help, you can also contact your Managed Care Organization. Most NJ FamilyCare recipients are enrolled in managed care where a managed care organization (MCO) coordinates your health care needs. Contact yours below:
- Aetna Better Health of NJ: 1-855-232-3596
- Amerigroup: 1-800-600-4441
- Horizon NJ Health: 1-800-682-9090
- United Healthcare Community Plan: 1-800-941-4647
- WellCare: 1-888-453-2534
Medicare
The State Health Insurance Assistance Program (SHIP) provides free help to New Jersey Medicare beneficiaries who have problems with, or questions about their health insurance. Trained counselors can help you answer questions about your benefits, claims, and supplement policies (Medigaps).
For help, call 1-800-792-8820.
