Electronic Visit Verification

EVV (Electronic Visit Verification) is required by federal law for certain services that are delivered partially or fully in the home.

EVV is a web-based system that verifies when provider visits occur and documents the precise time services begin and end. EVV allows providers to confirm that services were actually delivered using a variety of electronic methods like a phone call, smart phone application, or free EVV device in the home. It is a way to ensure that people receive their authorized services. 

New Jersey's contracted EVV vendor is HHAeXchange. For questions and issues directly related to HHAeXchange, please contact the HHAeXchange NJ support team at: NJSupport@hhaexchange.com or 866-245-8337.

EVV Webinars for DDD Agency Providers

EVV Updates for DDD Agency Providers

Impacted DDD Services

If you are an agency approved to provide one or more of the following services, the EVV requirement applies to you.

DDD Service Unit Increment Service/Procedure Code
Community Based Supports (Base) 15 minutes H2021HI
Community Based Supports (Base w/Acuity) 15 minutes H2021HI22
Community Based Supports (SDE) 15 minutes H2021HI52
Individual Supports (Base) 15 minutes H2016HI
Individual Supports (Base w/Acuity) 15 minutes H2016HI22
Individual Supports (SDE) 15 minutes H2016HIU8
In-Home Respite (Base) 15 minutes T1005HI
In-Home Respite (SDE) 15 minutes T1005HIU8