Office of Program Integrity & Accountability

What Individuals, Families and Providers Should Know

The New Jersey Department of Human Services (DHS), through its Office of Program Integrity and Accountability (OPIA), works to make sure that adults with developmental disabilities receive safe, high-quality care. One important way DHS does this is through its Risk Management System (RMS).

What is the Risk Management System?

Risk management means taking steps to reduce the chance of harm, both to individuals and to the systems that support them. The RMS helps DHS monitor and improve the quality of services provided by licensed agencies that serve adults with developmental disabilities.

How Does It Work?

DHS gathers important information from several sources, including but not limited to:

Licensing inspections
Reports of serious incidents
Investigations

This information is compiled into the DHS Licensed Provider Report Card, which gives a clear picture of how each provider is doing. DHS uses this data to spot patterns that might signal a provider needs extra help or attention to prevent future problems. The Companion Guide to the DHS Licensed Provider Report Card explains how to understand and use the information in the Provider Report Card, which is published in a format to enable consumers and families to compare provider performance to inform decisions about where to seek care.

Latest Provider Report Cards