Customer Service

Do you have questions about or need help with enrollment?
Call our Customer Call Center 1-833-677-1010 TTY 711


Outside of Open Enrollment (February – October of each year)

8 a.m. to 5 p.m. Monday – Friday
Closed – Saturday and Sunday

During Open Enrollment (November 1 - January 31 of each year)

8 a.m. to 8 p.m. Monday – Friday 
8 a.m. to 5 p.m. Saturday

The Customer Call Center will be closed for the state observance of Memorial Day (May 27, 2024), Juneteenth (June 21, 2024), Independence Day (July 4, 2024), Labor Day (September 2, 2024), Thanksgiving Day (November 28, 2024), Christmas (December 25, 2024), and New Year’s Day (January 1, 2025).

Quickly scan for answers to top questions in our FAQs.

Ready to enroll now? Shop and compare plans online.

Have questions about enrolling, or need help to choose a plan? Find a certified assister in your community.


Customer Service Information for Participating Insurance Companies

For questions about your health insurance plan and benefits, please contact your insurance company directly.

Aetna CVS Health
151 Farmington Avenue, Hartford, CT 06156 
1-844-365-7373 (TTY: 711)

Ambetter from WellCare of New Jersey 

550 Broad Street, 12th Floor, Newark NJ 07102

AmeriHealth Insurance Co.
259 Prospect Plains Road, Bldg. M, Cranbury NJ 08512

Horizon Blue Cross Blue Shield of NJ
Three Penn Plaza East - PP09T, Newark NJ 07105-2200 

Oscar Insurance Corporation (NJ)
295 Lafayette St, New York NY 10012

Oxford Health Insurance (NJ) Inc. (Off the Marketplace)
7440 Woodland Drive, Indianapolis, IN 46278

United Healthcare Insurance Company
185 Asylum Street, Hartford, CT 06103

Major life event? See if you qualify for a Special Enrollment Period.

Open Enrollment for 2024 has now closed. You may be eligible for a Special Enrollment Period if you have a major life event or meet a certain income level.

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