Navigators are trained and certified individuals who can provide free assistance and are assisting consumers remotely during the COVID-19 emergency.

Assisters are trained and certified. They can give free over-the-phone and in-person help to consumers shopping for health coverage on GetCoveredNJ.

Agents and Brokers are licensed in New Jersey and trained and registered by the Marketplace. They are generally paid by insurance companies whose plans they sell. They are required to act in a consumer’s best interest and can refer consumers for Medicaid/CHIP help.

Locate an assister near you now, it’s free! To begin, navigate to https://enroll.getcovered.nj.gov/hix and click the Help & Support Menu, then choose “Find Local Assistance:”

Next, choose whether to search for a New Jersey Certified Agent or Broker or New Jersey Certified Assister near you:

For Agents/Brokers, you can search by location (i.e. Zip code and distance), or if you know the name of your Agent/Broker you can search by their First/Last Name or Company Name:

For Assisters, you can search by location (i.e. Zip code and distance), or you can search for an organization by name: