Official Site of The State of New Jersey2025 Fiscal Intermediary Transition (PPL to Acumen)
The transition of the Division of Developmental Disabilities' (DDD) Vendor Fiscal/Employer Agent (VF/EA) Self-Direction Model from the current fiscal intermediary (FI), Public Partnerships LLC (PPL), to Acumen Fiscal Agent (Acumen), began in May 2025 and is nearing completion.
FI Transition Update - November 18, 2025
Please note the following important dates.
- The last date that a self-directed employee (SDE) or vendor can deliver a service that is reimbursable through Public Partnerships LLC (PPL) is December 6, 2025.
- The final Acumen Go-Live date (Acumen service start date) for all SDEs and vendors who are transitioning from PPL is December 7, 2025.
This means:
- For any service delivered on or before December 6, the SDE or vendor will submit their time/service entries to PPL.
- For any service delivered on or after December 7, the SDE or vendor will submit their time/service entries to Acumen.
SDEs and vendors will have three pay cycles — including the pay cycle in which December 6 falls — to submit their time and service entries to PPL for payment.
This means:
- For SDEs, the last date to submit hours to PPL that were worked on or before December 6, 2025, is January 6, 2026.
- For vendors, the last date to submit services to PPL that were delivered on or before December 6, 2025, is January 14, 2026.
To be able to submit time/service entries to Acumen for payment:
- The participant and their employer of record, employee(s), and/or vendor(s) must be enrolled with Acumen, AND
- The participant must have a plan approved by December 5, with a PPL SDE/vendor service end date of December 6 and an Acumen SDE/vendor service start date of December 7.
If you, a loved one, or a person you support has an SDE or vendor service through PPL but has not initiated or completed enrollment with Acumen, they need to use this link to schedule time with an enrollment agent: Book an Acumen Enrollment Appointment NOW.
A Note About the Personal Preference Program (PPP)
The Personal Preference Program (PPP) is a self-directed program administered by the Division of Medical Assistance and Health Services (DMAHS), not by DDD. The transition from PPL to Acumen does not impact the Personal Preference Program or any services an individual receives through that program. If you have questions about the PPP fiscal intermediary or an individual's PPP services, please contact the PPP State Team by email at MAHS.PPP@dhs.nj.gov or by phone at 609-631-2481, or contact the individual's Medicaid Managed Care Organization.
Transition Updates, Guidance, FAQ
Frequently Asked Questions (FAQ)
- Billable Rate FAQ (9/15/2025)
- Fiscal Intermediary Transition FAQ (Updated 7/10/2025)
Guidance for Individuals/Families, Employers of Record, Self-Directed Employees
- What You'll Need to Enroll - Employers and Employees
- PPL Self-Directed Employee Timesheet Submission Deadlines (7/31/2025)
Guidance for Support Coordinators
- SC Guidance: Plan Revisions for Participants in All Cohorts (1–5) (Updated 8/28/2025)
Guidance for Self-Directed Employees and Community Vendors
Final Transition Update Webinar
Acumen and DDD is hosting a final transition update webinar, with Q&A, for individuals and families, support coordinators, supports brokers, employers, SDEs, and vendors:
December 4, 2025, 11 am – 12 pm: Final FI Transition Update and Q&A Webinar
Upcoming EVV and Service Documentation Webinars
Understanding EVV and Service Documentation: Guidance for Individuals, Employers, and Self-Directed Employees
- Wed., December 3, 2–3:30 pm: Register for Dec. 3 EVV and Service Documentation Webinar
- Wed., December 17, 2–3:30 pm: Register for Dec. 17 EVV and Service Documentation Webinar
Past Transition Webinars
September
- Sep. 4 Webinar for Support Coordinators and Supports Brokers
- Sep. 4 Webinar for Employers, Employees, Individuals, and Families
- Sep. 4 Webinar for Vendors
- Sep. 11 Webinar for Support Coordinators and Supports Brokers
- Sep. 11 Webinar for Employers, Employees, Individuals, and Families
- Sep. 11 Webinar for Vendors
- Sep. 18 Webinar for Support Coordinators and Supports Brokers
- Sep. 18 Webinar for Employers, Employees, Individuals, and Families
- Sep. 18 Webinar for Vendors
- Sep. 25 Webinar for Support Coordinators and Supports Brokers
- Sep. 25 Webinar for Employers, Employees, Individuals, and Families
- Sep. 25 Webinar for Vendors
October
- Oct. 2 Webinar for Support Coordinators and Supports Brokers
- Oct. 2 Webinar for Employers, Employees, Individuals, and Families
- Oct. 2 Webinar for Vendors
- Oct. 9 Webinar for Support Coordinators and Supports Brokers
- Oct. 9 Webinar for Employers, Employees, Individuals, and Families
- Oct. 9 Webinar for Vendors
- Oct. 23 Webinar for Support Coordinators and Supports Brokers
- Oct. 23 Webinar for Employers, Employees, Individuals and Families
- Oct. 30 Webinar for Support Coordinators and Supports Brokers
- Oct. 30 Webinar for Employers, Employees, Individuals and Families
Restoration of Rollover Units Request
When there is a vendor or Self-Directed Employee (SDE) service in a plan, the individual, vendor, employer of record, and/or SDE can track any unused service units (often referred to as “rollover” units) so they can be used, if needed, up through the service end date.
However, because Support Coordinators, iRecord, and the fiscal intermediary do not track rollover (unused) units, those units will not transfer from the existing PPL service line to the new Acumen service line. Therefore, DDD has developed a temporary process through which a Support Coordinator can submit a request to have some or all of an individual's tracked rollover units restored in the Acumen service line. The request form and instructions are below.