Deaf and Hard of Hearing Sensitivity Training

The New Jersey Division of the Deaf and Hard of Hearing offers on-site sensitivity training that covers various topics including how to provide equal communication access in services for deaf and hard of hearing individuals. DDHH presentations are two hours in length and can be modified to fit scheduling needs. Our goal is to provide education so deaf and hard of hearing individuals have equal access to your services. DDHH trainings have benefited businesses, social services agencies, government entities, educational institutions, hospitals and many other organizations. Presentations include information on:

  • Common challenges, impact, and range of hearing loss;
  • Laws relevant to communication access for individuals;
  • Strategies for effective communication;
  • How and when to request communication access services such as interpreters, CART, and other specialized accommodation; and
  • Information on Division programs such as: Communication Access Services, Information and Referral, Deaf Language Advocacy, Equipment Distribution Program, and the Hearing Aid Project.

Trainings are provided at no cost. For more information about our training options, please feel free to contact Ms. Jaclyne Pallies at

Download Training request form.