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New Jersey Long-Term Care Ombudsman

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Welcome to the New Jersey Long-Term Care Ombudsman Website

To File a Complaint

Tel.: 1-877-582-6995
Fax: 1-609-943-3479
Online Complaint Form
ombudsman@ltco.nj.gov
NJ Long-Term Care Ombudsman
P.O. Box 852
Trenton, NJ 08625-0852
IN THE EVENT OF AN EMERGENCY,
PLEASE DIAL 911

In the Spotlight

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2022 Resident's Voice Challenge

Creative writing and artistic expression are meaningful and compelling ways to highlight the importance of residents' rights and how these rights can be carried out in all long-term care settings. For the Resident's Voice Challenge, residents are encouraged to submit essays, poems, artwork, drawings, or videos related to the theme.

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New Report

A new report by the NJ Office of the State Comptroller has found that a total of 15 nursing homes in NJ have operated with a one-star quality rating or years

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Ombudsman, Laurie Brewer

Ombudsman, Laurie Brewer shared her experience advocating for nursing home residents during the COVID-19 pandemic for an interview with the Long-Term Care Community Coalition.

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Bill of Rights for LGBTQI and HIV+ residents

Governor Murphy signed into law a new and comprehensive Bill of Rights for LGBTQI and HIV+ residents of long term care. It took effect in August 2021

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Stop Elder Abuse

LTCO advocates for the rights of residents of long-term care facilities and investigates allegations of abuse, neglect and exploitation. LTCO is the voice of the state’s most vulnerable institutionalized elderly citizens.

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Local Volunteer Opportunities

You can help to improve the lives of elderly residents of long-term care facilities in your neighborhood. Volunteers receive 32 hours of free training.  Classes are forming now.

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Regional Ethics Committees

LTCO Regional Ethics Committees provide much-needed education, conflict resolution, and ethical guidance to facilities and families when difficult decisions need to be made.

Connect with the New Jersey Long-Term Care Ombudsman

I Choose Home NJ

If you or someone you know:

  • Is living in a nursing home
  • Has or will be there for 60 days or more
  • Is eligible for Medicaid
  • Wants to move back into the community

The I Choose Home NJ Program may be able to help you move back into the community with low- or no-cost in-home services.

Webinars

To see more webinars, please refer to our webinar library.

25 Most Common Nursing Home Problems and How to Resolve Them An NJLTCO FACE NJ webinar with Justice
Presentation
Resource Guide

Show Us the Money: How Nursing Homes Hide Profits While Claiming Losses and How This Impacts Resident Care
Presentation

NJAAW Housing Series Session 4- "Policy and Plans for New and Innovative Solutions."

Videos

To see more videos, please refer to our video library.


Last Updated: Monday, 06/20/22