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Please review the topics below first for faster assistance:

  • NJDOT Services Directory (Services A - Z, State Telephone Directory and Local Names)
    Visit our NJDOT Directory Web site.
  • State Highway Maintenance Issues
     (potholes, trash, high grass, malfunctioning traffic signals, damaged signs, deer carcass, guardrail damage , highway litter pick-up or other maintenance problem)
    Complete our online maintenance report form or call 1-800-Pothole.

  • NJ Turnpike and Garden State Parkway Maintenance Issues
    Complete their online maintenance report form.

  • Damage claims (potholes, construction related, windshield, snow plow):
    Contact the Department of Treasury's Office of Risk Management
    Website: http://www.state.nj.us/treasury/riskmgt/
    or call them at 609-292-4347 or (609) 292-1850 from 8:30 am to 4:30 pm.

  • Motor Vehicle related information
     (licensing, registration, traffic laws, violations and inspections):
    Contact the New Jersey Motor Vehicle Commission.
    Customer Information: 609-292-6500 or (toll-free in NJ) 888-486-3339, TTY 609-292-5120.

  • Real Time Traffic Information (511NJ Traffic Reporting Inquiries)
    Complete their 511NJ Comments form.

  • NJ Transit Inquiries (Bus, train schedules and comments)
    Contact NJ Transit at (973) 275-5555 or visit their web site: www.njtransit.com.

  • EZPass Inquiries
    Contact EZ Pass Customer Service: 1-888-AUTO-TOLL (1-888-288-6865)
    Visit the New Jersey EZPass web site.

  • Toll Collection Inquires
    Contact the NJ Turnpike Authority.

  • Regulations (speed limits, no passing zones, turns, parking/stopping, lane usage, etc)
    Visit our Traffic Regulations web site.

  • Trucking Related Inquiries (operating requirements, weight restrictions, safety)
     Visit our Trucking web site or contact the NJ Motor Truck Association.

  • Traffic related - Contact your local officials first for the following:

    1. Signs (new or existing)
    2. Traffic Signals (operations/timings/installations)
    3. Speed limit reductions
    4. Roadway striping/lane use changes
    5. Parking restrictions
    6. Highway construction
    7. County and local road inquires

    Should the issue fall under NJDOT's jurisdiction, the local officials will then forward a direct request to the appropriate NJDOT staff for an investigation on behalf of the municipality.

    To locate your town's web site:

    • Go to www.google.com
    • type your town name followed by NJ
    • refer to your town's "Contact Us" web page.

     

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  Department of Transportation
  P.O. Box 600
  Trenton, NJ 08625-0600
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  Last Updated:  December 14, 2011