Department of Labor & Workforce Development

Debit Card Changes

picture of a sample My Banking Direct debit card

New debit cards for Unemployment, Temporary Disability, and Family Leave Insurance benefits will arrive soon.

Here’s what you need to know.

Your new card:

1. Check your mailbox for the new My Banking Direct prepaid debit card

  • It will come in a plain envelope with an Omaha, NE return address
  • Don’t throw it away by mistake!
  • Your card will look like the image above

2. Start using your new debit card on May 18

  • After May 18, your benefits will be processed only through this card (NOT the Bank of America account)

Your current (Bank of America) card:

1. Before August 26, 2022

  • Use it as you would normally
  • Transfer any remaining funds to your own checking/savings account
    • Select the “Transfer funds” option when logging into your BoA prepaid card account, or use the mobile app.
    • Don't wait!
  • If you have funds left after Sept. 26, call Bank of America using the number on the back of your card to get the remaining balance sent to you by paper check.

2. After August 26, 2022

  • Your card will be deactivated

Have more questions?

Get answers to frequently asked questions questions about the new debit cards, whether you're collecting unemployment, temporary disability, or family leave benefits.

We'll be adding new information to this page as it becomes available.