Official Site of The State of New Jersey

1. I didn't receive my welcome email or login credentials. What should I do?

1. Confirm with your Web User Administrator (WUA) that the User Change Request Form on the Key Documents page was submitted with your correct name and district-issued email address.
2. Check your inbox, spam and junk folders, and ask district IT to check quarantine. The authorization email typically comes from NJSLEDS@doe.nj.gov with "Authorization for DOE NJ SLEDS" in the subject line.
3. Allow one to two business days for processing, or longer during high-volume periods.
4. Once the email arrives, log into myNJ, select "auth code" in the top right, enter the authorization code, then log out and back in. The NJSLEDS tile should appear.
5. If access is still missing, email NJSLEDS@doe.nj.gov with your full name, district name and CDS code, and approximate request date.

WUAs and Superintendents must also request NJSLEDS access; they do not receive it automatically.

2. I can't log in, or I forgot my username or password. Who do I contact?

NJSLEDS is accessed through myNJ, the myNewJersey portal. The NJSLEDS Help Desk cannot reset or recover myNJ credentials.

• If you cannot log into myNJ, use its "Forgot your login ID?" or "Forgot your password?" links for login or account recovery, including locked accounts.
• If you can log into myNJ but the NJSLEDS tile is missing, your authorization code fails or NJSLEDS will not open, email NJSLEDS@doe.nj.gov.

3. My authorization code isn't working. What should I do?

Confirm the code is for the correct district, has not expired and contains no typos or extra spaces from copying and pasting. Each code is tied to a specific district code and user.

If it still fails, email NJSLEDS@doe.nj.gov. Include your full name, district name and CDS code.

4. How do I add, remove or update users, and how many accounts can my district have?

Your Web User Administrator (WUA) must submit the NJSLEDS User Change Request Form on the Key Documents page to add, remove or update users/Points of Contact (POCs). Only the NJDOE NJSLEDS team can create accounts; WUAs cannot create them directly.

Each district may have up to eight active accounts. Accounts are assigned to individuals, and credentials must not be shared.

Processing typically takes one to two business days. If credentials have not arrived after one week, follow “I didn’t receive my welcome email or login credentials. What should I do?”

5. What roles exist in NJSLEDS, and what access does each have?

All users have the LEA user base role, which limits access to their district’s information. Submission permissions determine what they can view and upload:

• Without submission permissions, users can access general features, including the home page, account settings and dashboards, but cannot view or upload submission records.
• With submission permissions, users can view and upload records for those areas, such as Student Management or Staff Vacancy.

Check the NJSLEDS District Point of Contact list on the Key Documents page to confirm your permissions.

6. Can I use my NJ SMART credentials to log into NJSLEDS?

No. NJSLEDS requires a separate account, even if you had NJ SMART access. Your Web User Administrator must request it through the NJSLEDS User Change Request Form on the Key Documents page.

7. I manage data for more than one district. How do I handle multiple NJSLEDS accounts?

You need a separate NJSLEDS account for each district with a different CDS code. This often applies to charter networks, Approved Private Schools for Students with Disabilities (APSSDs) and contracted data coordinators.

• Recommended: Use a different browser for each district, such as Chrome and Edge, to stay logged into both and switch between them.
• Alternatively: Log out of both NJSLEDS and myNJ, clear your browser cache and cookies, then log into the other district. Use this method for one account at a time.

If data appears under the wrong district, follow the next FAQ before re-uploading.

8. I uploaded data but it's showing under the wrong district code. What should I do?

This commonly occurs when a user managing multiple districts is logged into the wrong account. Check the district code in your NJSLEDS account settings.

If you uploaded data under the wrong district, contact the NJSLEDS Help Desk immediately. Do not re-upload or delete the data before the Help Desk guides you through the correction.

9. How do I upload data into NJSLEDS?

Use the applicable submission template, complete and correctly format all required fields, and upload the file in .CSV UTF-8 format.

10. I received duplicate record errors. What do I do?

Duplicate errors typically mean a record appears more than once in your submission file. Review your source file and remove or consolidate duplicate entries before resubmitting.

11. How do I fix errors in NJSLEDS?

NJSLEDS stores validated data for official reporting and does not allow direct record editing. Make corrections in your local source system, such as your student or HR system.

1. In Submission Records, filter for records with an "Error" status.
2. Export the filtered records and the Error Report. Review them together to identify corrections.
3. Correct the affected data in your local source system.
4. Export a new .CSV UTF-8 file and upload it through Submission Upload to update the corrected records.
5. Repeat until all errors are cleared and the records show a “Valid” status.

For step-by-step guidance, visit the Trainings and Webinars page or the applicable submission User Resources page.

12. Do I need to resolve every error in my file?

Yes. Your file should be free of errors before the Fall and End-of-Year Snapshots.

13. Some of these errors did not occur in NJ SMART. Why is that?

NJSLEDS uses different logic, validations and requirements, so it may identify issues NJ SMART did not flag. The team reviews validation rules and makes adjustments based on user feedback.

If an error contradicts the submission handbook or is unclear, report it to the NJSLEDS Help Desk for review.

14. Is NJSLEDS replacing NJ SMART?

Yes. NJSLEDS replaced NJ SMART as NJDOE’s official data reporting system. Most submission file layouts remain the same, but the platform and infrastructure are new, with cloud hosting, updated submission workflows and stronger data governance to support changing policy and compliance needs.

15. Can I upload just one corrected record, or do I need a full file?

You can upload one corrected record or a file with many records. NJSLEDS uses incremental uploads, so you do not select a “full” or “partial” upload type.

Each file is processed as a standalone submission, with records added or updated using their unique identifiers. The file must follow the applicable submission format, include the required identifiers and reflect current data in your local source system. You can correct individual records without resubmitting the entire dataset.

16. Why is my upload taking so long?

Large files and high-volume periods can increase processing times. The development team is working to improve performance.

For prolonged delays, use “Contact Help Desk” on the NJSLEDS homepage or call 609-376-3970.

17. What happened to Conflict-Owning and Conflict-Claiming?

The terminology has changed:

• Conflict-Owning: Transfer Request; the LEA is the Associated District.
• Conflict-Claiming: Transfer Requested; the LEA is the Requested District.

For more information, see the Introduction to NJSLEDS webinar on the Trainings and Webinars page.

18. Can I enter "null" in a field or report someone named Null?

NJSLEDS interprets “null” as no data, so do not use it as a placeholder. Leave an optional field blank when you have no value to report.

If Null is a student’s or staff member’s actual name, enter it in the appropriate name field exactly as recorded in your local source system. For a last name of Null, enter Null in the Last Name field. This exception applies only to actual names.

19. How do I save my file in .CSV UTF-8 format in Excel?

UTF-8 preserves special characters, such as accented letters.

If Excel offers CSV UTF-8:

1. Open the file and select File > Save As, or Save a Copy.
2. Choose a folder and file name, then select CSV UTF-8 (comma delimited) (*.csv) under "Save as type."
3. Click Save.

If that option is unavailable:

1. In Excel, select File > Save As, choose CSV (comma delimited) (*.csv), save and close Excel.
2. Right-click the saved file and select Open with > Notepad.
3. In Notepad, select File > Save As and choose UTF-8 in the Encoding dropdown at the bottom.
4. Keep the .csv extension and save, replacing the original file if prompted.

20. How do I preserve leading zeros in my .CSV UTF-8 file?

If Excel shows a conversion prompt, choose "Don't Convert" to preserve leading zeros as text. "Convert" removes them.

To re-enable a hidden prompt in supported Windows versions:

1. Select File > Options > Data.
2. Enable "When loading a .CSV file or similar file notify me of any automatic data conversions," then click OK.

This affects future file openings; it does not restore zeros already removed.

If the prompt is unavailable, use the Text Import Wizard:

1. Start with a blank workbook and use Data > From Text, or Get External Data > From Text, to select the CSV.
2. Choose Delimited, then Comma.
3. Select columns that need leading zeros and set Column Data Format to Text.
4. Click Finish. For example, 00123 remains 00123.

If your version uses a different import screen, set those columns to Text before loading the data.

21. Can I call someone instead of filling out the Help Desk web form?

Yes. Call 609-376-3970, Monday through Friday, 8 a.m. to 5 p.m.

The preferred contact method is the secure web form. Select “Contact Help Desk” on the NJSLEDS homepage.

22. Where can I find the CDS directory or request a correction?

Find the County District School (CDS) directory on the Key Documents page. To request a correction, email cdshelp@doe.nj.gov and include your CDS code.

23. How long should I expect to wait for a Help Desk response?

The Help Desk typically responds within three to five business days. Response times may be longer during active submission periods because of increased volume.

24. Where do I find contact information for an NJSLEDS point of contact for another LEA?

The NJSLEDS Authorized User List is available on the website’s Key Documents page.