Employing the basic competencies of Emotional Intelligence (E.I.) will enhance your personal and professional lives by enabling you to better understand your emotions, have empathy for others, and build relationships within the workplace. However, the overuse of E.I. can have an adverse effect when exploited to manipulate or over-influence others. In this one-day course, participants will come to know what Emotional Intelligence is and what it is not. The importance of mindset will be explored and its impacts on life experiences. By developing an awareness of personal triggers and practicing E.I. strategies, participants will create a personal action plan to improve their Emotional Quotient (E.Q.).  

Learning Objectives:

• Understand what Emotional Intelligence (E.I.) is and what it is not. 
• Comprehend the benefits of being more Emotionally Intelligent professionally and personally. 
• Explore the domains and competencies of E.I. 
• Understand how E.I. can be a foundation skill for navigating with others in the workplace.
• Develop an awareness of “feelings and trigger points” for E.I. 
• Review mindset and distinguish how a growth mindset can positively impact work and life, vs. a fixed mindset, which can stall or hold back work and life experiences. 
• Use E.I. to grasp the effects of emotional bias, prejudice, and stereotyping. 
• Comprehend the “counterargument or counterbalance” to E.I. which demonstrates how E.I. can be overused to manipulate and over-influence others. 
• Utilize E.I. in business skills through critical thinking. 
• Review and practice E.I. strategies to help with each domain of E.I. 
• Create an Emotional Intelligence Individual Strategic Action Plan.

Advantages of the Program: Participants of HR Horizons will...

• Define leading without a supervisory title
• Identify key qualities of leadership and common pitfalls
• Discover techniques for becoming more self-aware
• Determine your leadership style to examine your strengths, and aspects that need development
• Recognize the importance of modeling appropriate behaviors
• Create a personal brand vision statement
• Identify the six competencies of organizational awareness
• Create an integrated development plan
• Practice personal accountability by asking self-directed questions
• Acquire positive internal and external communication habits
• Recognize the importance of proactive problem-solving
• Identify opportunities to enhance cooperation and collaboration

Learning Management System Users:  Please login into your Learning Management System account and navigate to “Now Enrolling” from the “Browse” drop-down menu.  Select the training you wish to register for and click “Enroll.” This will initiate the required approval process.   

External participants, can click here to complete the HR-1 Training Authorization Form. Your direct supervisor, departmental training coordinator, and fiscal officer must approve the form. HR-1's received without proper approval will be returned to the Department's Training Coordinator.

Please note: You are not scheduled for the requested classroom training until you receive an official email confirmation from CLIP.

If you have any questions about the program or the registration process, you can reach a customer success representative by calling (609) 777-2225 or emailing CLIPTraining.Support@csc.nj.gov. 

A $20 administrative  fee will apply to learners who do not have Learning Management System (LMS) platform accounts.