Effective performance development requires supervisors to support employees in meeting job performance criteria by: assessing employee knowledge, skills, and abilities in relation to the mission and set standards of the organization. In this three-day series, supervisors will gain an understanding of the leadership skills and techniques that are critical to the increased development of employee performance and overall effectiveness. 

Learning Objectives:

• Day 1- Critical Conversations

  • Identify critical conversations
  • Assess your own communication
  • Demonstrate techniques to reduce miscommunication
  • Develop an approach to address difficult conversations

  Day 2- Performance Management

  • Understand the performance management process
  • Identify and set performance standards and goals
  • Identify requirements and skills of a coach
  • Develop awareness of supervisory biases and errors in rating employee performance
  • Implement performance feedback

  Day 3 - Performance Challenges, Documentation and Discipline

  • Analyze performance problems
  • Identify employee behaviors that can be addressed through disciplinary action
  • Explain benefits of documenting poor performance
  • Understand the discipline process outlined in Title 4A

Learning Management System Users:  Please login into your Learning Management System account and navigate to “Now Enrolling” from the “Browse” drop-down menu.  Select the training you wish to register for and click “Enroll.” This will initiate the required approval process.   

External participants, can click here to complete the HR-1 Training Authorization Form. Your direct supervisor, departmental training coordinator, and fiscal officer must approve the form. HR-1's received without proper approval will be returned to the Department's Training Coordinator.

Please note: You are not scheduled for the requested classroom training until you receive an official email confirmation from CLIP.

If you have any questions about the program or the registration process, you can reach a customer success representative by calling (609) 777-2225 or emailing CLIPTraining.Support@csc.nj.gov. 

A $20 administrative  fee will apply to learners who do not have Learning Management System (LMS) platform accounts.

Training Authorization Form