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Office of the Ombudsman for Individuals
with Intellectual or Developmental Disabilities and Their Families

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About Our Office

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The Office of the Ombudsman for Individuals with Intellectual or Developmental Disabilities and Their Families was established by the State Legislature in December 2017 to serve individuals and their families – to help make sure that they get the services and supports they need and deserve.

Signed into law by Governor Chris Christie in January 2018, the Office was made operational when Governor Phil Murphy appointed the first Ombudsman a few months later.

The legislation creating the Office outlines specific responsibilities, which can be grouped into three categories:

  • Assisting individuals and families to navigate New Jersey's system of care to get the services and supports they need and deserve;
  • Working with individuals and families to identify opportunities for improving the system; and
  • Helping to ensure that the voice of individuals and families is heard in a meaningful way in decisions that directly affect them as well as in larger policy discussions.

For assistance, please email us at disability.ombudsman@treas.nj.gov or call 609-984-7764.

Ombudsman Lisa Montalbano

A headshot of a woman with shoulder-length curly brown hair, smiling warmly. She is wearing a dark blue suit jacket over a white V-neck blouse. She is wearing a silver necklace with different color stones all around it including red, blue, and yellow stones. The background of the image is blurred, a room with a gray wall can be seen behind her. To the left of the woman is a large green plant in a white pot. To her right is a window with sunlight coming through.

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Last Updated: Monday, 07/06/26
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