"I discovered the Ombudsman's Office not long after it was established and quickly realized it was a lifeline. Navigating New Jersey's care system-especially during times of crisis-can be overwhelming, but this office listened without judgment and showed a deep understanding of the challenges my family faces in caring for my daughter with severe autism. Their annual reports are unlike anything I've seen from a government agency: unflinching in their honesty, highlighting the system's deepest flaws, and offering clear recommendations for change. This kind of courage and transparency is rare-and incredibly valuable for families like mine who need real solutions, not empty promises. In a world where we are often overlooked or dismissed, the Ombudsman's Office made us feel seen and heard."
Official Site of The State of New Jersey