Official Site of The State of New Jersey

SHBP/SEHBP COVID-19 Response Q&A

SHBP or SEHBP members who have provider or claim questions should contact their medical plan directly.

• Horizon BCBSNJ: 1-800-414-SHBP
  shbp.horizonblue.com
• OptumRx Customer Service: 1-844-368-8740
  www.optumrx.com

Horizon BCBSNJ

Horizon COVID-19 Q&A

Horizon COVID-19 Resource Guide

Horizon Telemedicine – Effective February 3, 2022, the cost share waiver for telemedicine and telehealth visits not related to COVID-19 testing will end. SHBP and SEHBP members who use Horizon CareOnlineSM or another telemedicine service from their provider for any care other than to determine the need for a COVID-19 diagnostic test, will be subject to normal copayments along with any applicable coinsurance and/or deductibles for the covered services. See the Horizon member notification for more information.

Horizon Behavioral Health

• AbleTo Support Program - You have access to tools and support programs to help you manage your emotional health.  It’s normal to feel sad, anxious or stressed at times. You can improve your emotional and physical health in eight-week programs with AbleTo. Connect with licensed and accredited professionals, one or two times a week, over the phone or online. You can also choose self-paced digital programs with the support of a coach. You can schedule your first visit online or call 866-287-1802.
• Workit Health’s Telemedicine – Horizon members are now able to join an evidence-based digital treatment for opioid and alcohol use disorders by signing up for Workit Health’s digital addiction care online or over the phone without a referral. Treatment is provided via Workit Health’s web and phone apps, and includes therapy from licensed counselors, medication management with buprenorphine/naloxone or naltrexone, and a personalized curriculum of evidence-based interactive courses. Members can sign up directly by calling 609-474-0106, 9:00 a.m. to 7:00 p.m. EST M–F. Members can also access WorkIt via the Horizon Doctor Hospital Finder or can be referred to WorkIt via Horizon Health Guide or the Horizon Behavioral Health team.
• myStrength – Digital Mental Health App based in clinical models like cognitive behavioral therapy, acceptance and commitment therapy, positive psychology, mindfulness, and motivational interviewing to improve and sustain health and well-being.
  • myStrength is available at no cost to SHBP/SEHBP Members for 90 days during the COVID-19 outbreak.

Direct Primary Care Medical Home

• Everside Health – Virtual and Online Care
• Sanitas Medical Center

OptumRx

• OptumRx COVID-19 FAQ
• Member Letter - Mail Order

NJWELL (Active Members and Retired SEHBP Members)

NJWELL offers online events such as fitness classes, health education webinars, and challenges that can help you get active and healthy.

Follow NJWELL on Facebook!

Additional Resources

• MyChoice® Find a Provider – a free healthcare search and booking tool for active members of the SHBP and SEHBP. Log in to your mynjbenefitshub account and select the MyChoice® Find a Provider widget to get started, or log in through your myNewJersey account.
• Quizzify – Information and quizzes about COVID-19 reviewed by doctors at Harvard Medical School.
• Wellbeats – A virtual fitness training vendor offering over 500 on-demand exercises, mindfulness, nutrition, and fitness classes, anytime and anywhere.
  • SHBP/SEHBP members can have free access to Wellbeats through April 30th.

SHBP/SEHBP COVID-19 Response Q&A

COVID-19 Stakeholder Resource Guide – An informational toolkit for SHBP/SEHBP participating employers.

Horizon BCBSNJ

Horizon COVID-19 Q&A

Aetna Medicare Advantage

• COVID-19 FAQ - What you need to know

OptumRx

• OptumRx Client FAQ