Department of Transportation
(NJDOT) Project Managers monitor
and measure consultant performance
using the Consultant Evaluation
System Manual. In order to
effectively monitor consultant
performance, a Project Manager
should coordinate with the
consultant, at a minimum, on
a quarterly basis, with at
least two visits at the consultant's
office. If circumstances dictate,
visits should be made as frequently
as needed to to address deficiencies
(e.g. poor quality, unnecessary
Active Consultant contracts are evaluated on a six-month cycle. Project Management Design Consultants are evaluated in three major categories during Design and Construction Phases of work: Schedule, Quality, and Project Management.
Each category is assigned a scoring weight relative to its importance to the phase of work being performed. The weight is multiplied by the score for that category.
Ratings are generated for each Consultant based on the firm's ratings in the system as follows:
- Final Project Rating - a rating for each project;
- Discipline Average - an average rating of all projects within a discipline; and
- Consultant Overall Average - an overall average rating of all projects currently in the system.
NOTE: There are no Swim Lane
Flow Charts, Procedures, or
Responsibilities Matrix for
Performance Evaluation. As
the process is owned by Procurement
- Professional Services, there
is a very brief summary and
a link to the Procurement page.